While oral agreements can be enforceable, it is best to have service agreements in writing. Establishing a contract gives you the opportunity to sketch out the expectations on both sides of the agreement. Contracts define the extent of the work, the cost of the contract, when payments are to be made, and how disputes are to be handled. If you have not written the agreement, disagreements or misunderstandings may arise. Service contracts are agreements between a customer or customer and a person or company providing services. For example, a service contract can be used to define an employment contract between a contractor and an owner. Or a contract could be used between a company and an independent web designer. The Terms of Use (also known as terms of use and terms and conditions, usually abbreviated as TOS or ToS, ToU or GTC) are the legal agreements between a service provider and a person wishing to use this service. The person must agree to abide by the terms of use in order to use the service offered. [1] The Terms of Use can only be an exclusion of liability, in particular with regard to the use of websites. The vague language and long sentences used in the Terms of Use have raised concerns about customer privacy and increased public awareness in many ways. TOSBack.org, supported by the Electronic Frontier Foundation, lists changes in successive terms and policies, 10 per page, for 160 pages or nearly 1,600 changes for “many online services.” Customers can obtain it by filing an appeal or arbitration procedure if they can prove that they have actually been harmed by a breach of the terms….